Terms & Conditions

Terms

At thehijabstore2u.com, we are committed to making your shopping easy. Please read the following terms and conditions before making a purchase with us. Please ensure that you have acknowledged, understood and have agreed to follow the following terms and conditions.

Making a purchase

1. Please ensure that item, colour, size, quantity and address are correct before making full payment. Full payment must be made within 24hrs of submitting your order.

2. We post all orders with payment made before 10am, Monday – Friday on the same day via Pos Laju (Pos Malaysia for international deliveries). Pos Laju makes deliveries Monday – Saturday, excluding the first Saturday of every month and local public holidays (Malaysia).

3. Once the item is mailed, your products are under the responsibility of our third party postal service providers (Pos Laju or Pos Malaysia Registered Mail) and we shall not be responsible for lost parcel in post if proof of postage is supplied. Any claim will have to be made with our third party postal service providers and we will make reasonable effort to assist in compensation claims (if any).

4. For all international orders, any customs or import duties charged once the parcel reaches its destination country (if any) must be paid for by the recipient of the parcel.

Payment

All payments have to be made by means specified by thehijabstore2u.com and must be made in full before item is mailed out.

Exchanges/ Returns:

1. Only faulty items are allowed for returns/exchange. thehijabstore2u.com bears the cost of shipping the item back.

2. All returns must be returned in UNWORN, UNWASHED, UNALTERED condition for store credit only.

3. All returns must be posted within 2 days of receiving your order.

4. All items returned without abiding by the above terms (2. & 3.) will not be accepted.

5. Sale items cannot be returned.

6. Please note that there may be a 0 – 1 inch difference in given measurements. Items that vary within this range will not be accepted as defect.

7. There may be a variance in the colour of the item due to computer screen settings and studio lighting thus returns due to colour variances will not be accepted.thehijabstore2u.com portrays all items as accurately as possible.

8. All returns will be processed within 3 working days from the date we receive the parcel.

Product Care

Buyers are advised to hand wash all items purchased from thehijabstore2u.com using mild detergent and cool water (unless otherwise stated on the product care page).

Buyers are advised to iron all items at low to medium heat or using a steam iron for material such as chiffon and silk.

Usage of the site:

Photos from thehijabstore2u.com and https://www.facebook.com/Hijabs.Love.At.First.Sight published or shared on any platforms must be credited to thehijabstore2u.com . The Hijab Store To U () reserves the rights to pursue legal action against unauthorized usage of this Content.